Frequently asked questions
Custom Packaging
All orders are shipped in completely custom & eco-friendly packaging. Everything from the tissue paper, the poly mailer & everything else in between.
Shipping Details
We offer free shipping throughout AUS on all orders above $75 AUD. We also ship internatioanlly too at a $20 AUD flat rate. As a rough rule, we pack & dispatch orders, the same day or the day after. All Australian orders are sent with AusPost.
Need A Hand Mate?
We get it, stuff happens & you may just wanna flick us an email. Feel free to hit us up on hello@onepalm.co